General Information

Shipping 

Where do you ship?

We ship nationwide and some parts of the world 

Philippines: Luzon, Visayas and Mindanao

International: Japan - Singapore - South Korea - Taiwan - Thailand - Australia - New Zealand - United States

How much is shipping?

Via JRS Express or GOGO Express 

Luzon: 150php

Visayas/ Mindanao: 250php

Via DHL 

For international shipping please email sleekshycatalog@gmail.com your order number so we can give you a quote.

International (Asia) Japan - Singapore - South Korea - Taiwan - Thailand 

International (Asia) Japan - Singapore - South Korea - Taiwan - Thailand 

How can I track my order?

Confirmed orders will be given tracking links

Do you offer same-day or express delivery?

No.

Payments

What payment methods do you accept?

All payments are captured by Hitpay.

What are the currency accepted?

For domestic orders, PHP.

For international orders we accept all types of currencies but our default currency display is in PHP(Philippine Peso). Please contact us via instagram or sleekshycatalog@gmail.com for any clarification.

Do you accept credit and debit cards?

Yes, Visa and Mastercard only

Can I pay via bank transfer?

Manual bank transfer, no. All payments are processed by Hitpay

Do you offer Cash on Delivery (COD)?

Not yet.

Is online payment secure?

Yes :)

When will my payment be charged?

Your order will be confirmed once payment has been made.

Can I request an official receipt or invoice?

Yes, non-vat. email me at sleekshycatalog@gmail.com for the specifics.

 

Terms & Conditions

Shipping

  • Orders are processed within 2-5 business days unless otherwise stated.
  • Delivery times are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • Shipping fees are non-refundable once an order has been dispatched.

Payment

  • Full payment is required before order processing
  • Orders with failed or unverified payments may be canceled.
  • Prices are listed in Philippine Pesos (PHP) and are subject to change without prior notice.
  • All transactions are processed through secure payment gateways- Hitpay.

 

If you need anything please contact us thru email: sleekshycatalog@gmail.com